Terms & conditions

Privacy

We are committed to safeguarding the privacy of our website visitors and customers. Our website incorporates privacy controls in accordance with new GDPR legislation which came into effect on 25th May 2018.  

When you use our website, we take all appropriate measures to protect any personal information you provide us with. We are committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.  

We may process data about your use of our website. The usage data may include your IP address, geographical location, browser type and version, operating system, referral source, length of visit, page views and website navigation paths, as well as information about the timing, frequency and pattern of your service use. The source of the usage data is Big Cartel. This usage data may be processed for the purposes of analysing the use of the website and services. The legal basis for this processing is our legitimate interests, namely monitoring and improving our website and services. 

When you purchase something from our store, as part of the buying process we will collect the personal information you give us such as your name, address and email address. We do not distribute this information and it is kept within Big Cartel. When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system. With your permission, we may send you emails about our store, new products and other updates. 

When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only. We may process information relating to transactions, including purchases of goods and services, that you enter into with us and/or through our website . This transaction data may include your contact details, your card details and the transaction details. The transaction data may be processed for the purpose of supplying the purchased goods and services and keeping proper records of those transactions. The legal basis for this processing is the performance of a contract between you and us and/or taking steps, at your request, to enter into such a contract and our legitimate interests, namely our interest in the proper administration of our website and business.  

If we ask for your personal information for a secondary reason, like marketing, we will ask you directly for your expressed consent. If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us at [email protected] We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.

Payment

Our store is hosted on Big Cartel. They provide us with the online e-commerce platform that allows us to sell our products and services to you. Your data is stored through Big Cartel’s data storage, databases and the general Big Cartel application. They store your data on a secure server behind a firewall.  

If you choose a direct payment gateway to complete your purchase, then Big Cartel stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted. 

All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover.  

PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers. For more insight, you may also want to read Big Cartels Terms of Service or Privacy Statement.

Disclaimer

We reserve the right to modify this privacy policy at any time, so please review it frequently.